FAQ's
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Frequently Asked Questions
Have questions about our process, services, and approach? Find clear answers on how Fullblown Digital diagnoses your business needs before prescribing the right solution.
What does a digital marketing agency do?
A digital marketing agency helps businesses improve their online visibility, attract potential customers, generate inquiries, increase conversions, and strengthen customer retention.
Services may include branding, website development, social media management, content creation, SEO, paid advertising, email marketing, lead-generation funnels, and reputation management.
What digital marketing services does Fullblown Digital offer?
Fullblown Digital provides:
- Brand strategy and visual identity
- Website design and development
- Social media management
- Content creation and video editing
- Search engine optimization
- Google Business Profile optimization
- Facebook and Instagram advertising
- Google Ads management
- Email marketing and CRM setup
- E-commerce and marketplace support
- Lead-generation funnels
- Reputation management
- Public relations and offline marketing support
You receive a clearer understanding of what is working, what is missing, and what should be fixed first.
What is a Digital Health Check?
A Digital Health Check is an assessment of your business’s current digital presence.
We may review:
- Online visibility
- Brand clarity
- Website performance
- Social media presence
- Content consistency
- Trust signals
- Calls to action
- Lead-generation process
- Customer reviews
- Conversion opportunities
Does Fullblown Digital work with small businesses in the Philippines?
Yes.
We work with Philippine startups, small businesses, growing SMEs, professional service providers, e-commerce sellers, franchises, schools, clinics, cooperatives, and established companies.
Recommendations are adjusted according to the business’s goals, location, market, stage of growth, and available budget.
How much does digital marketing cost in the Philippines?
Digital marketing costs depend on the required services, campaign scope, number of platforms, content volume, advertising requirements, project timeline, and level of support.
A small one-time project will usually cost less than a complete website, multi-platform campaign, or ongoing monthly retainer.
Fullblown Digital provides a tailored proposal after reviewing your business needs.
Do you offer fixed digital marketing packages?
We may provide service options or recommended bundles, but we do not force every business into the same package.
The final recommendation is based on your Digital Health Check, priorities, goals, and budget.
You may receive different options based on the depth of support and how quickly you want to implement the recommended improvements.
Can I hire Fullblown Digital for only one service?
Yes.
You may hire us for a specific service such as:
- Website design
- Brand identity
- Social media management
- SEO
- Paid advertising
- Content creation
- Video editing
- Google Business Profile optimization
We may still assess how that service connects with your wider customer journey to avoid fixing one area while leaving a major conversion gap unresolved.
How long does a digital marketing project take?
Timelines vary depending on the project.
Smaller audits, designs, and setup tasks may take several business days. Websites, branding systems, funnels, SEO campaigns, and multi-platform projects may take several weeks or require ongoing implementation.
Your proposal will include the expected timeline, deliverables, approval process, and client responsibilities.
Do you provide website design and development in the Philippines?
Yes.
We design and develop websites for Philippine businesses, startups, service providers, e-commerce brands, and growing companies.
Our website process focuses on:
- Clear brand messaging
- Mobile-friendly design
- Trust-building content
- Visible calls to action
- Lead capture
- Easy navigation
- Search visibility
- Conversion flow
The goal is to create a website that helps visitors understand your business and take the next step.
Do you offer social media management for Facebook and Instagram?
Yes.
Social media management may include:
- Content strategy
- Monthly content planning
- Graphic design
- Caption writing
- Post scheduling
- Short-form video
- Community management
- Performance reporting
Before recommending a content plan, we identify whether the main issue is consistency, offer clarity, weak trust signals, poor content quality, or the absence of a clear inquiry path.
Do you manage Facebook and Instagram ads?
Yes.
We can help plan, set up, manage, and optimize Meta advertising campaigns.
Before launching ads, we review:
- The offer
- Target audience
- Campaign objective
- Creative materials
- Landing page or Messenger flow
- Tracking setup
- Inquiry handling process
Advertising works better when the offer, trust signals, and conversion process are already clear.
Advertising budget is usually separate from the agency management fee.
Can you redesign or improve an existing website?
Yes.
We can review your current website and identify whether it needs targeted improvements or a complete redesign.
We assess areas such as:
- Headline clarity
- Offer presentation
- Mobile usability
- Page structure
- Loading experience
- Trust signals
- Contact options
- Calls to action
- Lead forms
- Search visibility
A full redesign is not always necessary if the main problems can be solved through focused improvements.
Why am I posting regularly but not getting inquiries?
Posting frequently does not automatically produce inquiries.
Common causes include:
- An unclear offer
- Weak calls to action
- Limited trust signals
- Content that does not address customer problems
- Inconsistent branding
- No clear path from the post to Messenger, a form, or a sales page
- Targeting the wrong audience
- Slow or unclear responses to inquiries
The first step is to diagnose where the customer journey is breaking.
Do you manage Google Ads?
Yes.
Google Ads may be suitable for businesses whose customers actively search for their products or services.
We may review keyword demand, competition, location targeting, landing pages, conversion tracking, and campaign structure before recommending a Google Ads campaign.
Can you help my business appear on Google?
Yes.
Depending on the diagnosis, we may recommend:
- Google Business Profile setup
- Google Business Profile optimization
- Local SEO
- Website SEO
- Service-page optimization
- Keyword-focused content
- Technical website improvements
- Review-generation systems
For local businesses, Google Business Profile and local SEO are often important starting points.
What happens after the initial consultation?
The usual process is:
- We discuss your business situation and goals.
- We review your current digital presence.
- We identify the highest-priority gaps.
- We recommend the most suitable solution.
- We provide the scope, timeline, investment, and success metrics.
- Implementation begins after approval and onboarding.
How is Fullblown Digital different from other digital marketing agencies?
Fullblown Digital follows a diagnostic-first process.
Before recommending a website, advertising campaign, social media package, or SEO service, we review your current digital presence and identify the highest-priority problem.
This helps reduce wasted spending on marketing activities that may not address the real issue.
What is SEO, and how can it help my business?
Search engine optimization helps improve your website’s visibility when people search online for relevant products, services, or information.
SEO may include:
- Keyword research
- Website optimization
- Local SEO
- Technical improvements
- Content creation
- Internal linking
- Google Business Profile optimization
- Performance monitoring
SEO is generally a long-term visibility strategy rather than an instant source of traffic.
How long does SEO take to show results?
SEO timelines vary based on website condition, competition, location, industry, content quality, and existing search visibility.
Some technical and local improvements may show progress earlier, while competitive keywords can take several months of consistent work.
We track visibility, rankings, website traffic, inquiries, and conversion opportunities instead of focusing only on keyword positions.
Can you help an e-commerce business increase online sales?
Yes.
We support e-commerce businesses using platforms such as Shopify, Shopee, Lazada, and TikTok Shop.
Depending on the diagnosed gap, support may include:
- Store optimization
- Product-page improvements
- Content creation
- Paid advertising
- Conversion tracking
- Marketplace management
- Email marketing
- Customer retention campaigns
- Sales funnel development
We first identify whether the main problem is traffic, product presentation, trust, pricing, conversion, or repeat purchases.
Do you create content, graphics, and videos?
Yes.
We can create:
- Social media graphics
- Captions
- Short-form videos
- Reels
- Promotional materials
- Website content
- Ad creatives
- Educational content
- Brand photography or video direction
Content is developed around business goals, customer questions, trust-building needs, and the appropriate stage of the sales funnel.
Will you provide reports and performance updates?
Yes.
Reports may include:
- Activities completed
- Key performance metrics
- Business impact
- Campaign insights
- Wins
- Issues identified
- Recommended improvements
- Priorities for the next reporting period
Reports are presented in plain language so business owners can understand what happened and what should happen next.
Which digital marketing metrics do you track?
The metrics depend on the service and business objective.
They may include:
- Website traffic
- Search visibility
- Leads and inquiries
- Cost per lead
- Conversion rate
- Landing-page performance
- Advertising results
- Social media engagement
- Messenger inquiries
- Google Business Profile activity
- Email performance
- Customer retention indicators
We prioritize metrics connected to revenue, retention, and reputation.
Will I own my website, content, and marketing accounts?
Ownership and access arrangements are defined in the proposal and agreement.
Businesses should generally retain appropriate access to their website, domain, advertising accounts, social media pages, analytics, and completed project assets.
Any licensing, third-party subscriptions, stock assets, or platform restrictions will be explained before implementation.
Do I need a large advertising budget to work with an agency?
No.
The appropriate budget depends on your business stage, goals, market, and current digital foundation.
For some businesses, improving the website, Google presence, offer clarity, or inquiry process may be more important than immediately increasing advertising spend.
We identify what should be fixed first before recommending campaign scale.
What information do you need before starting?
Requirements may include:
- Business background
- Products or services
- Target customers
- Business goals
- Existing brand assets
- Website and social media access
- Previous campaign data
- Photos and videos
- Competitor references
- Approval contacts
- Budget range
- Target timeline
You will receive a clear onboarding checklist based on the agreed project.
Can Fullblown Digital work with businesses outside Metro Manila?
Yes.
Fullblown Digital can support businesses across the Philippines, including provincial and city-based markets.
Most strategy, website, branding, content, SEO, advertising, reporting, and consultation work can be managed remotely.
On-site production, events, photography, or location-based services may depend on availability and project requirements.
Do you offer ongoing monthly digital marketing support?
Yes.
Monthly support may include content creation, social media management, advertising, SEO, reporting, optimization, account management, and strategic guidance.
The recommended monthly scope depends on your priorities, internal team, required platforms, and growth goals.
How do I know which digital marketing service my business needs?
Start by identifying the main symptom.
For example:
- Not appearing on Google may indicate a visibility problem.
- Posting without inquiries may indicate an offer, trust, or conversion problem.
- Website traffic without leads may indicate a website or funnel problem.
- Advertising without results may indicate targeting, creative, offer, or landing-page issues.
- One-time customers may indicate a retention problem.
A Digital Health Check helps identify the real gap before you invest in a solution.
How do I know which digital marketing service my business needs?
How do I know which digital marketing service my business needs?
Start by identifying the main symptom.
For example:
- Not appearing on Google may indicate a visibility problem.
- Posting without inquiries may indicate an offer, trust, or conversion problem.
- Website traffic without leads may indicate a website or funnel problem.
- Advertising without results may indicate targeting, creative, offer, or landing-page issues.
- One-time customers may indicate a retention problem.
A Digital Health Check helps identify the real gap before you invest in a solution.
How can I get started with Fullblown Digital?
Request a Digital Health Check or schedule an initial consultation.
We will review your current digital presence, identify what may be blocking growth, and recommend the most practical next step.
Diagnose first. Prescribe second. Implement third. Measure fourth. Scale last.
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